Alerting Module
Alerting
Never miss a critical issue with real-time alerts. Set smart, personalised alert profiles based on sensor readings or balance profiles, and get notified instantly when potential problems arise.
Request a DemoThese alerting features utilise customisation and automation to ensure you’re one step ahead.
Alerting Manager
The Alert Manager module can run regular checks on data, calculation and process results within Waternet and then automatically alert end users of potential issues which require investigation. Alert checks can be created, customized and configured by the end user to run automatically as part of regular alert checking routines within the Waternet Software. Individual Alert checks are based upon an alert type (i.e. ‘missing data’) and given alerting criteria (i.e. ‘if more than 50% data missing’).
The Alert Manager will run alert checks regularly to validate operability and alerts will be raised if any assets fails one or more of the checks. When an alert is raised, it is available in a centralized location in the software for the end user to review. Information provided as part of the alert includes alerting asset, alert type, date/time of alert priority and description.
The end users can then use other tools and modules within Waternet, such as the Task Tracker Module to carry out further investigations.
RPS Waternet contains with a number of alert types covering the majority of KPI areas including, data capture processes, data validation processes, leakage, demand, pressure, meter verification (including meter faults) and data interfaces (including Word Orders, Customer Contacts). Additional alert types can be configured if and as required.
When acknowledging alerts (follow on tasks can be raised) the reason for alert closure is specified, this allows for later grouping and reporting of alert closure types.
